Your movement in streetwear, sound, and sport. Get your questions answered.

THE DROP & PRODUCTS

What is 6PM Season? What kind of products do you offer?
We’re more than a brand—we’re a movement at the intersection of streetwear, sound, and sport. Our drops include curated seasonal collections (like A/W24 DROP), exclusive collaborations (like 6PM x TRUE RELIGION, 6PM x YUNG HURN, 6PM x COD), and core seasonless essentials under 6PM+. Think premium hoodies, crewnecks, accessories, and limited-edition merch from our 6PM RECORDS and 6PM SPORTS lines. Every piece is designed with intention.
Are your products limited edition?
Many are. Our collaboration drops (marked with ‘X’) and specific seasonal collections are often produced in limited quantities to maintain exclusivity. Core 6PM+ items, hoodies, and crewnecks are more consistently available. For the latest drops, check the COLLECTIONS or NEW ARRIVALS menu.
Where can I find past collections or sold-out items?
Head to the ARCHIVE section in our menu. It’s your gateway to past drops and rare pieces from the 6PM universe.

ORDERING & SHIPPING

Where do you ship from and how long does processing take?
All orders are hand-picked and prepared at our hub: 4990 Newton Street, St Cloud, US 56301. Processing takes 1-2 business days before your gear hits the road.
What are my shipping options and costs?
We offer two curated shipping experiences:

⚡ STANDARD SHIPPING (RECOMMENDED)
Carrier: DHL or FedEx
Cost: $12.95 USD
Timeline: 10-15 business days after dispatch. Perfect for chasing limited collabs.

🚚 FREE STANDARD SHIPPING
Carrier: EMS
Cost: FREE on orders over $50 USD
Timeline: 15-25 business days after dispatch. Ideal for building your core wardrobe.
Do you ship worldwide?
Yes, we connect our global community with fast, reliable shipping. However, we currently cannot ship to some remote regions and parts of Asia. The final shipping availability will be confirmed at checkout.
Will I get a tracking number?
Absolutely. Once your order ships, you’ll receive tracking information via email so you can follow your drop every step of the way.
Delivery times are estimates and may vary based on destination and customs processing.

PAYMENTS & SECURITY

What payment methods do you accept?
We’ve stripped away complexity. Check out seamlessly with: Visa, MasterCard, JCB, or PayPal. Our process is secure, fast, and straightforward—no exclusive barriers.
Is my payment information secure?
Yes. We use industry-standard encryption and secure payment gateways. We don’t store your full payment details on our servers.

RETURNS & EXCHANGES

What is your return policy?
Not your vibe? We get it. You can initiate a return within 15 days of delivery. Items must be unworn, unwashed, and in original packaging with tags attached.
For full details, including how to start a return, please visit our dedicated Return Policy page.
Do you offer exchanges?
Currently, we process returns for refunds. For a different size or item, please place a new order once your return is processed. This ensures you secure the piece before it’s gone.
How long do refunds take?
Once we receive and inspect your return, refunds are processed to your original payment method within 5-10 business days.

ACCOUNT & SUPPORT

How do I contact customer support?
Our team has your back. For any questions not covered here, reach out directly: [email protected]. We’re here to help.
Do I need an account to shop?
No, you can check out as a guest. However, creating an account lets you track orders faster and get updates on future drops.

NEED MORE HELP?
Our logistics are built for the community that lives for the drop. If your question is still unanswered, connect with us.
Email: [email protected]

YOUR NEXT STEP IN STYLE AWAITS.

*Subject to regional restrictions. Delivery times are estimates.

Streetwear. Sound. Sport. Seasonless.

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