Effective Date: 2024 | Last Updated: 2024

At 6PM Season, we move at the speed of the drop. Our gear is built for the global mover—crafted for impact, designed for life. But we get it: sometimes the fit isn’t right, or the vibe is off. Just as we prioritize transparency in how we handle your data, we believe in a clear, no-complexity return process. This policy outlines how to return or exchange items so you can get back to chasing the next drop—whether it’s from 6PM x TRUE RELIGION, 6PM RECORDS X YUNG HURN, or our core 6PM+ essentials.

🔄 THE 6PM RETURN FLOW: FAST & STRAIGHTFORWARD

You have 15 days from the date you receive your item to initiate a return or exchange. All returns must be in original, unworn, unwashed condition with all tags and packaging intact.

1. INITIATE YOUR RETURN / EXCHANGE

Start the process by contacting our support team. Speed is key—just like our checkout.

  • Email: [email protected]
  • Subject Line: “Return/Exchange Request – Order #[Your Order Number]”
  • Include the details listed in the template below to expedite your request.

2. RETURN REQUEST EMAIL TEMPLATE

Copy, paste, and fill out this template. Keep it clean—just like our designs.

To: [email protected] Subject: Return/Exchange Request – Order #[Your Order Number] Hey 6PM Team, I need to initiate a return/exchange for my order. – Order Number: [e.g., 6PM-XXXXXX] – Full Name: [Your Name] – Item(s) for Return/Exchange: [e.g., 6PM X VERTABRAE Hoodie, Size L] – Reason: [e.g., Size Exchange / Change of Mind / Defect] – Preferred Action: [Refund / Exchange for [Specific Item & Size]] – Original Payment Method: [e.g., PayPal, Visa] Please send the return authorization and shipping instructions to this email. Respect, [Your Name]

3. RECEIVE INSTRUCTIONS & SHIP IT BACK

  • We’ll respond within 48 hours with a Return Authorization (RMA) number and prepaid/self-ship return instructions.
  • Pack the item securely in its original packaging, if possible.
  • Include the RMA number clearly on the outside of the package.
  • Drop the package at the designated carrier (typically DHL, FedEx, or EMS, depending on your region).

4. REFUNDS & CREDITS

Once we receive and inspect your return:

  • Processing Time: 3-5 business days after the item is received at our facility.
  • Refund Method: Funds will be returned to your original payment method (VISA, Mastercard, JCB, or PayPal).
  • Timeline: Depending on your bank or payment provider, it may take an additional 5-10 business days for the refund to appear in your account.
  • Exchanges: If exchanging for another item, we’ll process the new order once the return is received. Price differences will be charged/refunded accordingly.
  • Shipping Costs: Original shipping fees are non-refundable. Return shipping is free for defective or incorrect items. For change-of-mind returns, a return shipping fee may apply.

5. NON-RETURNABLE ITEMS

To protect the integrity of our drops and collaborations, the following items are final sale and cannot be returned or exchanged:

  • Archive & Limited-Edition Drops: Items from ARCHIVE collections or explicitly marked as “Final Sale” or “Limited Run.”
  • Collaborative & Special Releases: Products from highly exclusive collaborations such as 6PM RECORDS X YUNG HURN, 6PM X SLAWN, 6PM X VERTABRAE, and 6PM X COD, unless defective.
  • Accessories & Intimate Items: All products listed under ACCESSORIES for hygiene reasons.
  • Event-Specific Gear: Items from 6PM VS NFL or 6PM SPORTS that are customized or produced in limited quantities for specific events.
  • Damaged or Altered Items: Any item not in its original, unworn condition with tags attached.

*Defective or incorrectly shipped items from these categories will be replaced or refunded upon verification.

6. INTERNATIONAL RETURNS

Our community is global. For returns outside the United States:

  • You are responsible for any customs duties or taxes incurred on the return shipment.
  • We recommend using a trackable shipping service (like DHL or FedEx, as used in our Standard Shipping).
  • Refunds will be issued in USD to your original payment method.

⚡ NEED HELP?

Our team has your back. For any questions about returns, exchanges, or your order status, hit us up at [email protected].

We’re here to ensure your 6PM experience—from drop to doorstep and beyond—remains seamless, secure, and stripped of complexity.

Global Shipping Available* | *Subject to regional restrictions.

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