⥠GLOBAL SHIPPING
We ship worldwide (excluding some remote regions and parts of Asia due to carrier restrictions). Your chase for the next drop starts here.
Order Processing
All orders are processed within 1-2 business days after payment confirmation. No weekends, no holidaysâjust speed.
Shipping Methods & Timelines
Choose the flow that matches your pace:
- Standard Shipping ($12.95): Shipped via DHL or FedEx. Delivered within 10-15 business days after dispatch. Tracked and reliable.
- Free Shipping (Orders over $50): Shipped via EMS. Delivered within 15-25 business days after dispatch. The patient mover’s choice.
Note: Delivery times are estimates and may vary based on destination customs processing. You are responsible for any applicable customs duties or import taxes. We recommend using a trackable service for peace of mind.
đ THE 6PM RETURN FLOW
Fast & straightforward. You have 15 days from the date you receive your item to initiate a return or exchange. All items must be in original, unworn, unwashed condition with all tags and packaging intact.
1 INITIATE YOUR RETURN / EXCHANGE
Start the process by contacting our support team. Speed is keyâjust like our checkout.
Email: [email protected]
Subject Line: “Return/Exchange Request – Order #[Your Order Number]”
2 SEND YOUR REQUEST
Copy, paste, and fill out this template. Keep it cleanâjust like our designs.
To: [email protected]
Subject: Return/Exchange Request – Order #[Your Order Number]
Hey 6PM Team,
I need to initiate a return/exchange for my order.
– Order Number: [e.g., 6PM-XXXXXX] – Full Name: [Your Name] – Item(s) for Return/Exchange: [e.g., 6PM X VERTABRAE Hoodie, Size L] – Reason: [e.g., Size Exchange / Change of Mind / Defect] – Preferred Action: [Refund / Exchange for [Specific Item & Size]] – Original Payment Method: [e.g., PayPal, Visa]
Please send the return authorization and shipping instructions to this email.
Respect,
[Your Name]
3 RECEIVE INSTRUCTIONS & SHIP IT BACK
Weâll respond within 48 hours with a Return Authorization (RMA) number and prepaid/self-ship instructions.
- Pack the item securely in its original packaging.
- Include the RMA number clearly on the outside of the package.
- Drop the package at the designated carrier (DHL, FedEx, or EMS, depending on your region).
4 REFUNDS & CREDITS
Once we receive and inspect your return:
- Processing Time: 3-5 business days after the item is received at our facility.
- Refund Method: Funds will be returned to your original payment method (VISA, Mastercard, JCB, or PayPal).
- Timeline: Depending on your bank or payment provider, it may take an additional 5-10 business days for the refund to appear in your account.
- Exchanges: If exchanging, weâll process the new order once the return is received. Price differences will be charged/refunded.
- Shipping Costs: Original shipping fees are non-refundable. Return shipping is free for defective/incorrect items. A return shipping fee may apply for change-of-mind returns.
đ« FINAL SALE & NON-RETURNABLE ITEMS
To protect the integrity of our drops and exclusive collaborations, the following items are final sale and cannot be returned or exchanged unless defective:
- Archive & Limited-Edition Drops: Items from ARCHIVE collections or marked “Final Sale” / “Limited Run”.
- Collaborative & Special Releases: Products from exclusive collabs like 6PM RECORDS X YUNG HURN, 6PM X SLAWN, 6PM X VERTABRAE, 6PM x COD, 6PM X TRUE RELIGION, 6PM X YUNG HURN.
- Accessories & Event Gear: All products listed under ACCESSORIES (hygiene), and customized/limited items from 6PM VS NFL or 6PM SPORTS.
- Damaged or Altered Items: Any item not in its original, unworn condition with tags attached.
*Defective or incorrectly shipped items from these categories will be replaced or refunded upon verification.
đ INTERNATIONAL RETURNS
Our community is global. For returns outside the United States:
- You are responsible for any customs duties or taxes on the return shipment.
- We recommend using a trackable service (DHL or FedEx).
- Refunds are issued in USD to your original payment method.
â NEED HELP?
Our team has your back. For questions about returns, exchanges, or order status, hit us up at [email protected].
Weâre here to ensure your 6PM experienceâfrom drop to doorstep and beyondâremains seamless, secure, and stripped of complexity.